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Managing tourism services : a southern African perspective

Author: J A Bennett; C J Jooste; L Strydom; Lelani Strydom
Publisher: Hatfield, Pretoria : Van Schaik, 2005.
Edition/Format:   Print book : English : 3nd edView all editions and formats
Database: WorldCat
Summary:

This edition of managing tourism services strives to promote and instil a strong customer-centric orientation in the reader. Therefore, the title places strong emphasis on service orientation and the  Read more...

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Details

Title: Managing tourism services : a southern African perspective /
Database Name: WorldCat
All Authors / Contributors: J A Bennett; C J Jooste; L Strydom; Lelani Strydom
ISBN: 0627025870; 9780627025877
Notes: Bibliography: Includes bibliographical references and index.

University of KwaZulu-Natal Library notes:
2 8 18
Description: xvi, 416 pages : illustrations ; 25 cm
Responsibility: editors, J.A. Bennett, C.J. Jooste, L. Strydom.
Genre/Form: Aufsatzsammlung.
Year: 2005.
Publisher: Hatfield, Pretoria : Van Schaik,
Standard Numbers: LCCN: 2005380810; National Library: 013523289
Class Descriptors: LC Class No.: G155.S57; Dewey No.: 338.479168
OCLC No.: 57892183
Local System Bib Number:
u245833
(Sirsi) i9780627025877
(Sirsi) 245833
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